SuperMatt will always strive to provide our clients with the high standard of service they deserve.

Terms of Service for SuperMatt:

Our services are provided subject to your (“Customer”) compliance and acceptance with the terms and conditions set forth below:

Please read the following agreement carefully. “Customer” use of any of our services indicates an agreement to be bound by the terms and conditions set forth below:

This agreement is strictly between SuperMatt and the Customer and does not in any way constitute or imply any relationship with any other parties. As a condition to using any of SuperMatt’s services, and for the mutual benefit of both SuperMatt and the Customer, the Customer agrees to the following terms and conditions:

Garment Care, Missing or Damaged Goods:

SuperMatt will use reasonable efforts to try to ensure that washing, drying and folding services are maintained at a high level of quality.

SuperMatt accepts all Customer garments for wash and fold on the basis of weight and does not perform a piece-by-piece count.

SuperMatt, due to time constraints, may not be able to always read manufacturer suggested care and washing / drying labels.

SuperMatt accepts no liability for damage due to normal wear and tear or shrinkage during washing and drying.

SuperMatt accepts no liability for “special care” and delicate items that require special attention to be cleaned.

SuperMatt reserves the right to refuse cleaning any garment.

SuperMatt does not guarantee removal of all stains.

SuperMatt is not responsible for loss of or damage to any personal or non-cleanable items left in the clothing or bags such as money, jewelry, or anything else.

Customer must notify SuperMatt within 5 business days of receipt of a delivery of any lost or damaged items from that particular delivery, failure to do so constitutes waiver of a claim for any lost or damaged items from that delivery.

Disclaimer:

SuperMatt’s liability under this agreement shall be limited to general money damages in an amount not to exceed the charges for the term of service paid by Customer in the term under which the damages are alleged to have occurred. This liability shall be the extent of SuperMatt’s liability regardless of the form in which any legal or equitable action may be brought and the foregoing shall constitute Customers’ exclusive remedy. In no event will SuperMatt be held liable or be responsible for any consequential, special, indirect, incidental, or punitive loss or damages whether or not SuperMatt knew or should have known of the likelihood of any loss or damages. SuperMatt disclaims all warranties express or implied with respect to the services rendered under this agreement.

Entire Agreement / Choice of Law:

This agreement and any documents referred to herein constitute the complete, exclusive, and entire agreement between the parties, may not be modified except in writing signed by both parties, and shall be governed by the state of Florida which it operates.